Privacy Policy

Basarab Estates Group
London, UK

Last updated: 12/03/2026

Basarab Estates Group (“we”, “us”, “our”) provides property management, deal sourcing and corporate let services in and around London.

We are the data controller of the personal information we collect about you through our website and in the course of our business.

If you have any questions about this policy, you can contact us at:

Email: Basarabestates.ltd@protonmail.com
Address: Unit A, 82 James Carter Road, Mildenhall,  IP28 7DE

We may collect and process the following types of personal data:

Identity & Contact Data

• Name
• Email address
• Phone number
• Postal address
• Company name (if applicable)

Property & Investment Data

• Details of properties you own or are interested in
• Your investment preferences and criteria
• Information you provide about your situation and goals

Communication Data

• Emails, messages and call notes
• Enquiries made through our website or social media
• Feedback and reviews

Technical & Usage Data

• IP address
• Browser type and version
• Pages visited and time spent on our website
• How you found our website

We only collect what we need to provide our services and run our business.

We collect information in the following ways:

• When you contact us by phone, email, website form or social media
• When you sign up for updates, offers or resources
• When you work with us as a landlord, investor, tenant or corporate client
• When you visit our website (through cookies and similar technologies)

We use your personal data for:

• Responding to your enquiries
• Providing property management, deal sourcing and corporate let services
• Sending you information you’ve requested
• Managing our relationship with you (updates, changes, renewals, etc.)
• Keeping records for accounting, tax and legal purposes
• Improving our website, services and marketing

We will only use your data where we have a lawful basis, such as:

• Contract – to perform a contract with you or take steps at your request
• Legitimate interests – to run and grow our business in a fair way
• Consent – where you have clearly agreed (e.g. marketing emails)
• Legal obligation – where we must keep or share data by law

If you have given us permission, we may send you:

• Property and investment updates
• Information about our services
• Events, offers or resources we think may interest you

You can stop marketing at any time by:

• Clicking “unsubscribe” in any email, or
• Contacting us directly and asking to be removed

We will not sell your data to third parties for their own marketing.

We may share your personal data with:

• Professional advisers (e.g. accountants, solicitors)
• IT, website and email service providers
• Payment processors
• Letting agents, contractors or other property professionals where needed to deliver our service (for example, arranging viewings or maintenance)

We only share what is necessary and we require third parties to keep your data secure and use it only for the agreed purpose.

If we ever sell or restructure the business, your data may be transferred to the new owner under the same privacy terms.

If any of our service providers store or process data outside the UK, we will ensure appropriate safeguards are in place (for example, standard contractual clauses) to protect your information.

We keep your personal data only for as long as necessary for the purposes we collected it for, including:

• To provide services to you
• To meet legal, accounting or reporting requirements
• To resolve disputes

After this, we will delete or anonymise your data.

We take reasonable steps to keep your data secure, including:

• Password‑protected systems
• Limited access to those who need it
• Secure storage and backups
• Using reputable third‑party providers

However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your data (in certain circumstances)
• Object to or restrict how we use your data
• Withdraw consent where we rely on consent (e.g. marketing)
• Request a copy of your data in a portable format

To exercise any of these rights, contact us using the details at the top of this policy. We may need to verify your identity before acting on your request.

Our website may use cookies and similar technologies to:

• Make the site work properly
• Understand how visitors use the site
• Improve performance and content

You can control cookies through your browser settings. If you disable cookies, some parts of the site may not function correctly.

[Optional: Add a link to a separate Cookie Policy page if you create one.]

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites. We recommend you read their privacy policies.

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.